Shipping policy
Shipping Policy
Thank you for shopping at Lunar Silver Boutique! Below you will find detailed information about our shipping process.
Processing Time
All orders are processed within 1-3 business days after receiving payment. You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
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Standard Shipping (Bulgaria): 2-5 business days
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Standard Shipping (EU Countries): 5-10 business days
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Standard Shipping (Non-EU Countries): 10-15 business days
Shipping charges are calculated at checkout based on your location.
Free Shipping
We offer Free Shipping on orders over 100 Euro for EU Countries. The free shipping threshold will be displayed at checkout.
Customs & Duties
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
Delays
Delivery times are estimates and may be subject to delays due to postal services or customs. We are not responsible for delays beyond our control.
Contact Us
If you have any questions regarding your shipment, please contact us at:
📧 Email: info@lunarsilverboutique.com
📞 Phone: +359 877907752